Save the backup or recovery codes of your account

This article describes how to save in Cerby the backup or recovery codes of your account.

Who can use this feature?

• WorkspaceOwners , Super Admins , Admins , and Users

• Account Owners

• Only supported using the Cerby web app

As an account Owner , you can securely save in Cerby the backup or recovery codes of your accounts. These single-use codes help you log in to your apps or recover access when your primary multi-factor authentication (MFA) method is unavailable.

When supported by the app, Cerby recommends that you always save the backup or recovery codes after turning on MFA, especially when Cerby manages the verification method. The following are some of the benefits of centralizing the codes in Cerby:

• You avoid using insecure and easy-to-lose storing methods, such as text files or physical notes.

• You can prevent business continuity risks, as other account Owners with shared access to the account can view the codes.

• Cerby encrypts these codes as it does with other sensitive data, and they are associated with the account, not an individual or a device.

To save the backup or recovery codes of your account, you must complete the following steps:

NOTE: Take the following into consideration when saving backup or recovery codes in Cerby:

• Not all apps support these codes.

• You can save the codes any time after turning on MFA; however, Cerby recommends that you do it right after completing the MFA setup.

• If you have turned on MFA using your mobile phone and the codes are only displayed in the mobile app, you must enter the codes manually in the Cerby web app.

1. Log in to your app in a web browser. 2. Navigate to the MFA page in your app settings. 3. Look for the backup or recovery codes option. 4. Copy the codes. Commonly, the apps display a list of single-use codes. 5. Open a separate browser tab. 6. Log in to your [Cerby](https://app.cerby.com/) workspace. 7. Click the corresponding account card. The account details page is displayed with the **Settings** tab activated. 8. Expand the **Emergency controls** section at the bottom of the account details page. 9. Click the **Add codes** button. The **Add MFA Backup Codes** dialog box is displayed. 10. Paste the codes in the **MFA Backup Codes** field. 11. Click the **Save Codes** button. The dialog box closes, and a success message is displayed.

Now you are done.